• November 29, 2020

City of El Paso named 2019 Digital Cities winner

El Paso has been named one of the top ten winners of the 2019 Digital Cities Survey, which recognizes cities that use technology to tackle social challenges, enhance services, strengthen cybersecurity and more.

The City of El Paso ranked eighth in the population category of 500,000 or more.

“We are very excited to once again make the Digital Cities Survey list and moving up in the rankings after being Top Ten in both 2016 and 2017 at number ten,” said Araceli Guerra, Interim Director for the Department of Information Technology Services.

“This year’s digital survey focused around cities who are aligning their technologies with their city goals in order to improve the interactive experience for our citizens and those doing business with the city.”

Guerra said the City’s Strategic Plan gives the Department of Information Technology Services the capacity to focus on specific goals to define and begin implementation of a Smart Community Roadmap, which includes smart technologies, open data initiatives, and a lab to pilot scalable smart technology applications.

The City was specifically recognized for a variety of technology efforts to include: the El Paso Fire Department PulsePoint app, which connects victims of cardiac arrest with someone nearby trained in CPR; the development of the El Paso Streetcar mobile app; the Wi-Fi system upgrades at various City-owned facilities, such as Recreation Centers and Libraries; public access to 120 mobile hot spots; and over 200 parking meter upgrades to accept credit cards.

“Congratulations to this year’s Digital Cities winners, who are working to make their communities more secure, user-friendly, efficient and resilient,” said Teri Takai, executive director for CDG. “Their efforts are making technology a driver of better, smarter, more responsive government.”

“The top Digital Cities this year are taking the IT department far beyond the role of service provider,” said Phil Bertolini, co-director of CDG. “They’re exploring creative ways to leverage their technology investments and redefining the role of the public-sector technology leader at the city level.”

The top-10 ranked cities will be honored at an awards dinner during the National League of Cities’ annual conference in San Antonio, Texas, on November 21.

To read more about the top 10 winners in the population category of 500,000 or more, click here.

The Center for Digital Government is a national research and advisory institute focused on information technology policies and best practices in state and local government. CDG is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.

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