City provides update on services, response to storm

As the winter storm rolls out the City of El Paso will be clearing streets, launching clean-up efforts and resuming non-essential services.


Sun Metro will resume normal operating hours on Monday, Dec. 28. Customers are urged to arrive a few minutes early to their bus stops, terminals or transfer centers in case routes experience weather-related delays due to roadway conditions. For more information about routes and schedules, please visit or call (915) 212-3333.

The El Paso International Airport encourages travelers to check with individual airlines for up-to-date flight information, including delays and cancellations. Travelers should arrive at the airport at least two hours before their flight is scheduled to depart to get through the ticket and security lines.


The National Weather Service is expecting temperatures will dip below freezing overnight causing hazardous driving conditions. Heavy fog is forecasted for the early hours of Monday, Dec. 28, which will contribute to visibility issues in the morning.

The Street and Maintenance Department urges motorists to stay off the roadways if at all possible. Freezing and thawing road surfaces can transition to black ice in a matter of seconds. Motorists who must drive should stay alert, manage their speed and respond to advisory signs and reports.

Until the storm passes, the City’s Street and Maintenance Department crews will continue to monitor the weather and roadway conditions to respond as needed. Crews have been responding to traffic signal outages and treating road surfaces to keep arterial streets open for the traveling public.

Priority has been given to arterial roadways, bridges and overpasses, particularly those on routes to hospitals, fire houses and police stations. Crews will begin clean-up efforts once roadway conditions improve.

Scenic Drive remained closed as a precaution. All other city-maintained streets are open. The state has some road closures. For information about state road closures, visit

City Facilities

Administration offices for the City of El Paso will remain closed on Monday, Dec. 28, as part of scheduled holiday hours. City Hall and administration officers for city departments will resume normal operating hours on Jan. 4.

The City’s Consolidated Tax Office will have a delayed opening of 10 a.m. on Monday, Dec. 28. The tax office is located in downtown at the Wells Fargo Plaza, 221 N. Kansas, 3rd floor, Suite 300.

The El Paso Zoo will remain closed on Monday, Dec. 28, to allow for winter storm-related clean-up efforts. Ice and snow accumulated on the zoo grounds creating potentially hazardous conditions for visitors.

McKelligon Canyon will remain closed until further notice due to roadway conditions.

Aquatic facilities, recreation and senior centers will have a delayed opening on Monday, Dec. 28. They will open at 10 a.m. The Water Safety Course offered by the Parks and Recreation Department will resume normal hours on Monday, Dec. 28. The course will start at 8 a.m. as originally scheduled.

The City’s museums – art, history and archeology – are normally closed on Mondays. They will resume standard operating hours on Tuesday, Dec. 29.

Emergency Response

The City’s Office of Emergency Management will continue to coordinate with transportation agencies, utilities and other partners during this weather event and to prepare for the next potential weather event. More snowfall is possible next weekend, according to weather forecasts.