Photo courtesy El Paso Electric - City of El Paso
Photo courtesy EP Electric - City of El Paso

El Paso Electric and Better Business Bureau Paso Del Norte Partner for National Consumer Protection Week

The Better Business Bureau Paso Del Norte (BBB) and El Paso Electric (EPE) have joined forces to recognize the Federal Trade Commission’s 24th annual National Consumer Protection Week and share information with consumers across the region on how they can avoid scams, identity theft, and other important consumer protection issues.

“BBB Paso Del Norte works directly with businesses that serve consumers who call our region home, and BBB works to ensure that consumers trust these businesses and the services they provide,” shares BBB Paso Del Norte President and CEO Marybeth Stevens. “One of those companies that lights every home in our region is El Paso Electric, which is why it was natural to partner and share these important messages, especially in a time when scams are rampant.”
“There was a time when scams were seasonal showing spikes during popular holidays, or during tax season, but now they are year-round and continue to evolve in ways that are becoming harder to spot,” says EPE Vice President of Customer Care and Corporate Communications Cheryl Mele. “Since every consumer depends on electricity, raising awareness on scams and sharing important information with our customers on how they can protect themselves is extremely important, so they do not fall victim to disconnection, money or identity theft.”
BBB and EPE have taken to social media to share with the community ways to identify scams and consumer threats, tips on how to avoid them, and how and where to report them. Featured on both BBB’s and EPE’s website is a video, in both English and Spanish, sharing with consumers information that is useful every day, in areas such as:
  • Phone or In-person, door-to-door scams
  • Phishing scams via email, online, and via text
  • Ways to monitor and verify information.
For more information on how to spot and avoid scams and to report a potential scam, Click Here with EPE, or Click Here with BBB Paso Del Norte.
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