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Members of the El Paso First Health Plans IT and Complaints and Appeals Teams receive the Healthcare Award for “Excellence in Operations”

El Paso First Health Plans Honored with Healthcare Excellence Award

El Paso First Health Plans was honored with the Healthcare Excellence Award for “Excellence in Operations” in recognition of the company being one of the first plans to implement Cognizant Healthcare’s new complaints and appeals module.

Senior Director of Information Systems, Sharon Perkins, was present to receive the award.

“We attribute the success of our organization to our employees who serve over 90,000 Members every day,” said Frank Dominguez, President and CEO of El Paso First Health Plans.  “Our services and solutions make healthcare better for El Pasoans and we are extremely proud to be honored this way.”

El Paso First Health Plans, Inc. is a local, non-profit organization; and a Texas-licensed health maintenance organization (HMO) established by the El Paso County Hospital District to enter into contract with the Health and Human Services Commission (HHSC) for the purpose of improving access to medical care for STAR, CHIP and CHIP Perinatal recipients in El Paso and Hudspeth Counties.

El Paso First Health Plans promotes access to quality healthcare for children, families and individuals.  The organization collaborates with Providers, Members and Stakeholders by building relationships that strengthen the delivery of community healthcare.

For more information about Member and Provider Services, please visit El Paso First Health Plans or call 915-532-3778

The award was presented at the Cognizant Healthcare Conference in San Antonio on May 24, 2017.

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