• December 3, 2020
 El Paso Water to Assist Furloughed Workers

El Paso Water to Assist Furloughed Workers

On Wednesday afternoon, officials with El Paso Water announced plans to assist furloughed workers who have missed paychecks due to the government shutdown.

EPWater will assist any federal worker who may need additional flexibility in paying their bill. Appropriate identification and verification of furloughed status is required so EPWater can suspend water shut-offs and offer payment deferments and/or flexible payment plans.

Affected customers should email customer.service@epwater.org with the following information: a copy of their ID or pay stub to verify they are a federal employee, their account number and a phone number or email to reach them.

They are asked to type “Furloughed worker” in the subject line.

Customers may also visit the customer service center at 6400 Boeing Drive, Monday – Friday, 8 a.m. – 5 p.m.

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