• November 26, 2021
 Emergence Health Network Offers Help, Resources for Suicide Prevention Awareness Month

Emergence Health Network Offers Help, Resources for Suicide Prevention Awareness Month

Each year, more than 41,000 individuals die by suicide, leaving behind their friends and family members to deal the tragedy of loss and often the guilt that comes with it.

Many El Pasoans struggle every day with suicidal thoughts, thinking they are all alone, with nowhere to turn. Local mental health advocates Emergence Health Network are on a mission to raise awareness and change that perception.

According to EHN, 90% of people who die by suicide are also believed to have had a mental health disorder. The numbers are staggering, yet only a small percentage of individuals dealing with a crisis will seek help.

“This needs to change and that is why Emergence Health Network wants the community to know, help is available. For instance: EHN operates the crisis hotline where trained mental health professionals are available 24/7 to talk to individuals having a hard time coping with a situation,” said Kristi Daugherty, CEO Emergence Health Network.

“We also launched a mobile phone application, so within seconds El Paso residents can have access to mental health community resources and if someone they know is going through a mental health crisis they can get help by a touch of a single button. It is technology at its best and it could save lives.”

To learn more about the app, click HERE to watch the video.

Local Crisis Hotline Number   915-779-1800  |  Toll Free: 1-877-562-6467

⦁ EHN Crisis Hotline Specialists are qualified Mental Health Professionals and have, at minimum, a bachelor’s degree in the health and social services field.  Supervisors are available 24/7 for additional support as needed. Crisis Hotline Specialists are available to the public, 24/7/365.

⦁ Crisis Hotline Specialists initially provide verbal crisis resolution when they receive a call. Crisis Specialists are trained through their education and trainings to assist in verbal de-escalation and link them to local mental health resources such as Emergence Health Network’s Crisis Intake Unit and Extended Observation Unit or can contact authorities if needed.

National Suicide Prevention Lifeline 1-800-273-8255 (TALK)

⦁ EHN is contracted with National Suicide Prevention Lifeline to take calls in the north to northwestern part of Texas. We also constitute as a roll over center for areas such as Austin and Dallas when their call volume reaches capacity and a crisis operator is not available to answer from the initial designated call center for that area. It is separated by area code, so we receive many of the rural calls to the Lifeline.

EHN Crisis and Emergency Services

1600 Montana Ave. 1st floor – Monday – Friday 8 am – 5pm

Crisis Intake and Assessments Free and Confidential Mental Health Screenings Referral to services


EHN Extended Observation Unit 1600 E. Yandell Street Ste. B24 hour, 7 day a week Crisis Intake Unit 11-bed facility.

Up to 48 hours of observation and stabilization from trained mental health professionals

Mental Health First Aid Training (MHFA) offered by EHN

MHFA training is FREE and teaches individuals to identify and respond to a person who is experiencing a mental health crisis.  They learn how to help stabilize a person in crisis until they can connect them with the appropriate clinical training.

Think of it as being trained in CPR, to help a person having a heart attack – until paramedics can arrive.


Warning Signs:

-Inability to cope with daily tasks

-Rapid mood swings

-Increased agitation

-Displays of abusive behavior


Helpful Tips:

Be a support system.

Listen to their story and let them know you care.

Ask directly about suicide, calmly and without judgement.

Let them know their life matters to you.  That one conversation could save a life.

Reach out for professional help and don’t be afraid to talk about what is going on. This helps reduce the stigma associated with mental illness.

Encourage the individual to talk with a professional and never be afraid to call 911 if the person is at eminent risk. It is better to be safe than lose another person to suicide.

If you are struggling: Don’t wait for someone to reach out.  Seek mental health treatment; strength comes in asking for help.  Treat yourself like you would treat someone else who needs your help.

Staff Report

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