The Department of Veterans Affairs has named Fort Bliss National Cemetery as an Organization of Excellence, a designation that is given to national cemeteries that meet strict department standards.
Fort Bliss National Cemetery met or exceeded the National Shrine Standard in 68 of 74 categories.
The standards comprising the award of “Organization of Excellence” are derived from customer satisfaction surveys appearance of headstones and grounds, daily cleanliness of customer facing facilities, equipment and facility maintenance, and safety of visitors and employees.
The award reads:
“In recognition of superior organizational performance in key areas of importance to the National Cemetery Administration (NCA) and its customers. The Fort Bliss National Cemetery has demonstrated exemplary performance equal to or exceeding national targets in key management and operational areas. The cemetery’s performance positively supports NCA’ s key satisfaction drivers of customer service, cemetery service, and access to information.
As a requirement of recognition, this facility underwent a rigorous independent Organizational Assessment and Improvement review to verify performance levels on March 27 – 29, 2018. Validation reviews are conducted by a team of NCA subject matter experts, trained in evaluation methods, and led by the NCA Office of Finance and Planning.”
Fort Bliss National Cemetery officials said, [We are] proud to be a recipient of the Organization of Excellence Award as it exemplifies the level of professionalism, teamwork and focus the entire staff here display on a daily basis while providing world class customer service.”
In March, an independent organizational assessment and improvement team evaluated and compared the cemetery’s performance against National Cemetery Administration standards.
Across the 82+ acre site, there are more than 50,000 graves, including one that is the final resting place of the post’s namesake, Lt. Col. William Wallace Smith Bliss.
According to the National Cemetery Administration the following Monuments and Memorials are located within the grounds of the cemetery.
- On December 7, 1984, the Pearl Harbor Survivors Association dedicated a monument to Coast Guard and Navy personnel who lost their lives at Pearl Harbor on December 7, 1941.
- The Military Order of the World Wars dedicated a granite monument in 1986 to officers in military service.
- The granite American Prisoners of War Monument was installed in 1986 by the American Ex-Prisoners of War of El Paso, Chapter 1.
- The Military Order of the Purple Heart dedicated a granite-and-bronze monument to all armed forces personnel on October 22, 2002. The bronze plaque is inscribed with the words to Taps.
- The El Paso Del Norte Chapter, Gold Star Wives of America, dedicated a granite-and-bronze monument on August 28, 2010. It is inscribed, “To Honor, In Loving Memory, Our Husbands and Their Service to Our Great Nation.”
- The Korean War Veterans Association, Col. Joseph C. Rodriguez (MOH), Chapter 249, donated a granite monument that was dedicated by Ko Chang Sun on June 25, 2016.
For more information on the cemetery, click here.