Corona virus | Graphic courtesy CDC

LIST+LINKS: El Paso-area resources, information

The following list was compiled by State Senator Jose Rodriguez’s office. All the links and information are current as of March 20,2020

As the situation with COVID-19 continues to rapidly evolve, we will be sharing information with you, especially as it relates to state actions and resources.

There are innumerable issues to address, but foremost on our minds are two basic questions: How to stay healthy, and how to manage the economic disruption taking place.

Regarding testing, the City of El Paso distributed this information (click on image for the city resources website), and below this image, you will find important news regarding small business support announced today by Gov. Greg Abbott, and a list of local resources such as housing information, food support, and even educational and fun things to do with your children.

These resources are compiled from several lists local mutual aid groups are distributing, as well as notices posted on social media. You may find the Facebook group here.

Small business support

As of this morning, the SBA has included all counties in Texas in its Economic Injury Disaster Declaration and granted access to its Economic Injury Disaster Loan (EIDL) program, which will provide long-term, low-interest loans to qualifying businesses across the state.

Texas small businesses who believe they may be eligible for an SBA EIDL should visit where they can directly apply for assistance. The online application is the fastest method to receive a decision about loan eligibility.

Unemployment support

The 10-day investigation period for people applying for unemployment benefits has been waived. If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Monday through Friday. Because of an increase in call volumes, however, TWC encourages people to use the online claim portal, and to sign up for Electronic Correspondence.

Texas Legal Aid has provided a web page with resources, including questions employees may have about their legal rights and other questions regarding time off from work.

Other items

Gov. Abbott is temporarily suspending certain provisions of the Texas Alcoholic Beverage Code to help businesses whose events were cancelled due to COVID-19. Suspending these provisions will allow for refunds of application fees paid to obtain a temporary event permit for an event that was later cancelled.

The governor directed the Texas Department of Criminal Justice (TDCJ) to temporarily suspend inmate fees for health care services related to COVID-19.


General assistance

The El Paso County General Assistance Division provides resources to El Pasoans through community and social service programs. Call 775-2700 to apply over the phone or click here to apply online. Examples of help the division may supply include emergency rent or mortgage payments and emergency food baskets.

Health care support

The Texas Department of State Health Services has extensive information about the virus and what you can do to prevent its spread. For that and other state information about the virus you may visit the Texas Department of State Health Services by clicking here.

If you develop symptoms or feel sick, contact your primary care physician over the phone to see if you should be screened for COVID-19. If you do not have a primary care physician or are uninsured or underinsured, you may call 2-1-1 and select option 6 for referral to a health care provider. A primary care physician must determine whether you should be tested for COVID-19. Only those people who have been seen and provided with a referral by a primary care physician can be tested for COVID-19.

More information on testing is available at at the COVID-19 page.

Community Health Centers:
• University Medical Center provides healthcare services throughout El Paso County at a number of clinics. The main hospital has established new screening and visitation rules, which including limiting visitors to one per patient over the age of 18 who have screened negative. This provision applies to all hospitals.
• Project Vida Health CenterCentro de Salud Familiar La Fe, and Centro San Vicente. They provide integrated primary and preventive care, including behavioral health. They do not currently provide coronavirus screening, testing or treatment.

Aliviane continues to offer services for individuals in recovery. For assistance you may call (915) 782-4000.

Emergence Health Network provides recovery-based services for mental health, developmental disability, and related conditions for the people of El Paso County.

Housing resources

The City of El Paso has passed an ordinance halting evictions during this state of emergency. The Texas Supreme Court also has paused all eviction proceedings until April 19 and writs until April 26, with the exception of cases involving a threat of harm or criminal activity.

Should you or someone you know be threatened with eviction, contact or the El Paso Police Department’s non-emergency line at (915) 832-4400. You may also contact Texas Rio Grande Legal Aid, Inc. through its legal intake system at 1-888-9888-9996.

And as noted above, El Paso County General Assistance may be able to help withholding costs: Call 775-2700 to apply over the phone or click here to apply online.


Utilities, including waterelectricity and gas, cannot disconnect customers at this time. However, this temporary halt on disconnections does not forgive outstanding balances or cancel your obligation to pay for service.

Project BRAVO’s Comprehensive Energy Assistance Program (CEAP) assists low-income households in meeting their immediate energy needs through utility bill assistance and energy education that encourages consumers to control energy use and costs. The organization offers various resources for those who qualify.

Food, Meals and Provisions

Special hours are offered for those aged 60+, pregnant women and those with compromised immune systems across El Paso. Those include:

* Walmart: 7am-8am every Tuesday
* Albertsons: 7am-9am every Tuesday and Thursday
* Whole Foods Market: 7am-8am each day
* Target: 8am-9am every Wednesday
* Vista Supermarket: 6:30am-7am each day
* Dollar General: 8am-9am each day

School Districts are offering free meals to all students under 18, regardless of which district you live in. Find locations by clicking on the appropriate ISD: EPISDYISDSISDClint ISD

One Grub Community offers free meals on a “Pay it Forward” basis. Contact them to see if there are meals available at (915) 588-7078 or visit 901 Arizona St. Wed-Fri 8am-7pm/Sat 10am-2pm.

El Pasoans Fighting Hunger Food has pantry services available to the community. They also are in need of volunteers and contributions. Make sure to call before visiting.

UTEP students may access pantry services at Memorial Gym beginning at 9am Monday (March 23, 2020).

Toilet paper! The locally owned Spectrum Paper Company has opened its doors to the public. They will be accepting cash only and will limit quantity for toilet paper and kitchen towels. Spectrum Paper Company is located at 27 Concord St, El Paso, TX 79906. They are open 8-4 Monday-Friday. You can also inquire with your supermarket about stocking dates for toilet paper and all other necessary items – or try your neighborhood corner store.

Children’s services

The YWCA offers educational camps at six YWCA locations from 6:30 am to 7:30 pm. Child Care Services participants are accepted for these camps and YWCA also offers scholarships for households with an income of $38,000 or less. Click here for information on scholarships.

Locations and contact info
* West Side: 313 Bartlett Dr. – 915-519-0108
* Central: 1600 Brown St. – 915-519-0107
* Northeast: EPCC Transmountain Campus, 9570 Gateway N, 915-831-5832
* Mission Valley: 115 N. Davis – 915-519-0105, EPCC Valle Verde Campus, 919 Hunter Dr. – 915-931-2123
* Eastside: 10712 Sam Snead – 915-519-0106

The YMCA has extended day camps during school closures.

Locations and contact info
* Eastside: 2044 Trawood – (915) 590-9622
* North East: 5509 Will Ruth – (915) 755-9622
* Westside: 7145 N Mesa – (915) 584-9622

Things to do at home

Here is a list of resources compiled by parents for children who are learning at home during school closures.

Google Arts and Culture has partnered with 2,500 museums and galleries around the world to offer virtual tours of their spaces. Some of the options include New York’s Museum of Modern Art and Amsterdam’s Van Gogh Museum. The Louvre, based in Paris, is also offering its own virtual tour online for free.

National parks are also providing virtual tours. Virtual visitors can travel through the trails of Yellowstone National Park, as well as the Yosemite National Park Families can tour zoos and learn about animals without leaving home, as well. The San Diego Zoo, the Georgia Aquarium and the Monterey Bay Aquarium are offering live webcam viewings of pandas, penguins and beluga whales.

PBS offers resources for school aged children, to include educational activities, games, tools and materials for those learning from home during school closures.

Volunteer and Donate

If you are healthy and understand how to practice precautions, volunteer at the El Pasoans Fighting Hunger foodbank. Register for a shift here or donate here

If you are healthy and able, donate blood at Vitalant. Make an appointment here.

To support local non-profits in the region consider donating to the Paso del Norte Community Foundation’s El Paso COVID-19 Response Fund.