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Wednesday , November 14 2018
Home | Tag Archives: El Paso International Airport (EPIA)

Tag Archives: El Paso International Airport (EPIA)

El Paso International Airport Ranked top Texas Airport in Passenger Satisfaction

El Paso International Airport (EPIA) has topped the charts again, ranking #1 in Overall Customer Satisfaction in a passenger survey of Texas airports.

El Paso, Austin, Dallas Love Field, Dallas/Fort Worth, and San Antonio participated in the survey collected over the second quarter of 2016, April through June, by the Airports Council International (ACI) Air Service Quality (ASQ).

“At the El Paso International Airport, our staff works hard to provide a high level of customer service and amenities to the traveling public. Receiving this recognition for the second consecutive time this year reaffirms that our efforts are making a lasting positive impact on travelers,” Aviation Director Monica Lombraña said.

ACI ASQ is a world-wide airport benchmarking program that measures passenger satisfaction. For the last ten years, the program has been working to help airport’s better understand the quality of services they deliver and the needs of the passengers in which they serve by providing research tools and management information.

Learn more about the program at ACI ASQ’s website,

For additional information about the El Paso International Airport visit: