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Home | Tag Archives: el paso international airport

Tag Archives: el paso international airport

El Paso International Airport To Begin Landscape Improvement Project

On Tuesday city officials announced that, El Paso International Airport awarded a construction contract for the Airport Terminal Landscape Architectural Lighting Project as part of efforts to “promote the visual image of the city.”

“El Paso International Airport is a gateway to the city as well as a major economic driver, last year nearly three million passengers passed through our terminal and we want to ensure that the first and last impression of the city is a phenomenal one so we are taking great care to improve the ambiance and curb appeal of the airport,” said Monica Lombrana, A.A.E., Managing Director of Aviation and International Bridges.

The project scope includes new sidewalks, walkways, as well as a new plaza that will provide a pedestrian connection between the terminal building and the surrounding hotels and restaurants.

The project will incorporate color changing, programmable LED lights into the landscaping and terminal building. “El Paso Passage” a public art piece designed by Bill FitzGibbons, which consists of color changing lights will be installed beneath the Airway overpass as a part of this project.

El Paso City Council approved awarding contract to Jordan Foster Construction, LLC. The project will consist of new landscaping and lighting improvements beginning at the intersection of Montana and Airway and continuing along and around Terminal Drive loop.

The contract awarded to Jordan Foster Construction, LLC is valued at $7.5 million. The design team was headed by Meridian Greenworks, LLC.  The work is a part of the Airport’s Capital Improvement Plan (CIP) originally approved in 2016.

Funding for this project comes from the Airport’s enterprise fund.

Southwest Airlines Expands Service at El Paso International Airport

On Thursday, officials with the El Paso International Airport announced that Southwest Airlines will be expanding service to Denver International Airport with daily service – excluding Saturdays – starting November 4, 2018.

“We are extremely pleased to work together with our airline partners as we continuously build El Paso’s connectivity by adding options for passengers traveling to cities like Denver,” said Monica Lombraña, City of El Paso’s Managing Director of Aviation and International Bridges.

“Flights to Denver increase connectivity to both the East Coast, West Coast as well as destinations in Mexico.”

This makes the 15th new non-stop flight announcement for El Paso International Airport since 2015, which currently has non-stop flights available to 13 destinations nationwide.

In March, Southwest announced one weekly non-stop flight to Denver that begins on October 7, 2018.

For more information, or to book a flight visit Southwest Airlines Website or

On Mondays through Fridays:

  • Flight from El Paso departs 1:05 p.m., arrives in Denver 2:55 p.m.
  • Flight from Denver departs 2:20 p.m., arrives in El Paso 4:15 p.m.

On Sundays:

  • Flight from El Paso departs 7:40 a.m., arrives in Denver 9:40 a.m.
  • Flight from Denver departs 2:05 p.m., arrives in El Paso 3:55 p.m.


Frontier, United Direct Flights to Chicago Begin Today

On Monday, options for those El Pasoans who fly from the Sun City to the Windy City multiplied.

United Airlines began their two new, daily non-stop flights from El Paso International Airport to Chicago O’Hare; while Frontier Airlines began their new, non-stop flights as well.

“The twice daily, early morning and mid-day flights, will improve connectivity and convenience for business and international travel,” said Monica Lombraña, A.A.E., Managing Director of Aviation and International Bridges. “We are pleased that our airline partners, like United are investing in our community by bringing new non-stop routes.”

Lombraña added, “This added air service improves connectivity and provides travelers a budget friendly option…we welcomed Frontier to El Paso with flights to Denver last month and we are extremely pleased that they have added this non-stop flight to Chicago.”

These are but two of 11 new flights announced in the past three years for El Paso International Airport. United will operate an Embraer 170 aircraft on the new route with first class seating options, Frontier will operate an Airbus A320 family aircraft for this route.

For more information on the flights below, please visit United’s website.

El Paso Departures:                                            Chicago Departures:

Departs El Paso         6:30 a.m.                           Departs Chicago        10:00 a.m.

Arrives Chicago          10:43 a.m.                          Arrives El Paso          12:18 p.m.


Departs El Paso         12:55 p.m.                         Departs Chicago        7:45 p.m.

Arrives Chicago          5:10 p.m.                           Arrives El Paso          10:06 p.m.


For more information on the Frontier flights below, visit

On Mondays and Fridays:

  • Flight from El Paso departs 1:59 a.m., arrives in Chicago 6:14 a.m.
  • Flight from Chicago departs 9:52 p.m. (Sundays/Thursdays), arrives in El Paso 12:20 a.m.


Delta Airlines Expands Service at El Paso International Airport

El Paso International Airport (ELP) announced Tuesday morning that Delta Airlines will be expanding service to Salt Lake City International Airport (SLC) with a non-stop, daily flight starting October 1, 2018.

“Transportation is essential to a growing community such as ours, we welcome the investments that our airline partners are making in El Paso to improve the connectivity of our great City,” Mayor Dee Margo said.

The new service will complement existing Delta flying of three peak-day departures from El Paso with global connections via the airline’s hub at Hartsfield-Jackson Atlanta International Airport.

The CRJ-900 aircraft operated by Delta Connection carrier SkyWest Airlines is equipped with 12 seats in First Class, 20 in Comfort+ and 44 in the main cabin. Customers will have access to in-flight Wi-Fi as well as streaming in-flight entertainment via Delta Studio.

“The timing of Delta’s inaugural nonstop service from SLC to El Paso couldn’t be better,” said Bill Wyatt, Executive Director — Salt Lake City International Airport. “This new service is just in time for visitors to enjoy Utah’s fall splendor and to plan a winter vacation to ski the greatest snow on earth.”

This is a new non-stop destination for El Paso International Airport, and a major hub for Delta. This new route opens up connectivity to the Midwest and West Coast.

“This is the 11th new non-stop flight El Paso International Airport has announced since 2016, and an additional city on the EPIA non-stop route map. We have been making great strides towards accomplishing our goal of growing the core business of air transportation,” said Monica Lombraña, A.A.E., Managing Director of Aviation and international Bridges.

The daily service will operate as follows:

Departs Arrives Aircraft
ELP at 8:15 a.m. SLC at 10:15 a.m. CRJ-900
SLC at 8:05 p.m. ELP at 10:25 p.m. CRJ-900

For more information visit and

Southwest Airlines Expands Service at El Paso International Airport

El Paso International Airport (ELP) is pleased to announce that Southwest Airlines will be expanding service to Denver International Airport with a non-stop, weekly flight starting October 7, 2018.

“El Pasoans have even more options to fly to Denver, this is great for the community’s connectivity, and is wonderful that the airlines are taking notice of the potential our city offers,” Mayor Dee Margo said.

This non-stop flight to Denver will add options for passengers when making their travel plans.

“This is the 10th new non-stop flight El Paso International Airport has announced since 2016, with every new flight we build a stronger economy, and enhance leisure and business travel,” said Monica Lombraña, A.A.E., Managing Director of Aviation and international Bridges.

The flight to Denver International Airport improves connectivity to both the East and West Coast as it is centrally located and serves a large number of cities non-stop in the U.S. as well as destinations in Mexico.

EPIA Celebrates Frontier’s Inaugural Flight Friday

El Paso International Airport (EPIA) and the City of El Paso invite the public to join in the celebration of Frontier Airlines’ inaugural flight from El Paso to Denver.

“We’re excited to have another airline option for visitors traveling to and from El Paso. We are sure many El Pasoans will be enjoying trips to Denver and look forward to visitors from Colorado arriving in the borderland,” said Monica Lombraña, A.A.E., Managing Director of Aviation and international Bridges.

The celebration will include guest speakers, themed music by El Paso band Cactus Moonshine, refreshments, a carnival style game where attendees can win various prizes plus guest appearances by the Amigo Man and the Chihuahuas’ mascot Chico.

Frontier Airlines is a “low fares” airline service headquartered in Denver, Colorado. They currently serve more than 80 cities in the United States, Mexico and the Dominican Republic.

WHO: El Paso International Airport and the City of El Paso

WHAT: Frontier Airlines’ Inaugural Flight from EPIA

WHEN: Friday, March 9, 2018 at 3:00PM

WHERE: El Paso International Airport, 6701 Convair Road – Main Lobby Area

First Holiday Social at El Paso International Airport Set for Wednesday

The City of El Paso invites the public to celebrate the holiday season the El Paso International Airport to view the holiday lights and decorations both inside and outside of the terminal.

“This is an excellent opportunity for the community to come out and enjoy the lights and decorations that have been installed throughout the terminal,” said Monica Lombraña, A.A.E., Managing Director of Aviation and International Bridges. “The staff has worked meticulously to ensure that the terminal looks its best for the thousands of passengers we plan on welcoming each day.”

The celebration will also feature the debut the new EP Star, a 6 foot-tall, 11 foot-wide lighted representation of the star on the mountain to serve as a memorable photo opportunity when visiting the airport.

The event will also feature live music, hot chocolate, apple cider, churros, tamales, popcorn, candy and pictures with Santa. This family-friendly event is open to the public and parking will be validated for attendees.

Mayor Dee Margo, City Representative Alexsandra Annello of District 2, and City Representative Cassandra Hernandez-Brown of District 3 will also be in attendance.

WHAT:         Celebrate the Holidays with Music, Snacks and Pictures with Santa

WHEN:        5:00 p.m. Wednesday, December 6, 2017

WHERE:      El Paso International Airport, 6701 Convair Road – In the Car Rental Center Courtyard

Southwest Airlines Expands Service at El Paso International Airport

On Wednesday, the City of El Paso and Southwest Airlines announced the sixth newest non-stop flight from El Paso International Airport.

“This is a major accomplishment for El Paso. We are listening to our community and making major progress in offering more options to fly to popular destinations. We are excited to announce these great opportunities for leisure and business travelers alike,” Mayor Dee Margo said.

The El Paso airport will now offer a new, non-stop flight to San Diego and additional flights to Las Vegas.

“We are working continuously to increase connectivity in El Paso, with each additional non-stop flight we are achieving our goal to grow the core business of air transportation.” City Manager Tommy Gonzalez said.

Southwest Airlines released their flight schedule through June 1, 2018. The new non-stop flight to San Diego will commence March 11, 2018, and will fly on Sundays.

Two additional non-stop flights to Las Vegas will commence April 14, 2018, and will also be flying on Sundays. Flights can be booked now at

Other recent additional non-stop flights include:

  • Frontier Airlines to Denver – announced July 18, 2017, begins March 8, 2018
  • United Airlines added 4th daily flight to Denver – began on April 5, 2017
  • Allegiant Airlines to San Diego and Las Vegas – began May 6, 2016
  • Allegiant Airlines to Orlando-Sanford – began May 27, 2016
  • Allegiant Airlines to Oakland – began October 6, 2016

According to the website  the following list shows the direct, nonstop flights from El Paso.

Domestic non stop flights from El Paso may fly to:

  • ATL – Atlanta, Georgia – Delta
  • AUS – Austin, Texas – ExpressJet Airlines, American, Southwest
  • AZA – Phoenix, Arizona – Swift Air LLC
  • DAL – Dallas, Texas – Southwest
  • DEN – Denver, Colorado – SkyWest Airlines, Trans States Airlines
  • DFW – Dallas/Fort Worth, Texas – American, Mesa Airlines
  • HOU – Houston, Texas – Southwest
  • IAH – Houston, Texas – Spirit Air Lines, SkyWest Airlines, Trans States Airlines, Mesa Airlines, ExpressJet Airlines
  • LAS – Las Vegas, Nevada – Allegiant Air, Southwest
  • LAX – Los Angeles, California – Southwest, SkyWest Airlines
  • ORD – Chicago, Illinois – Envoy Air
  • PHX – Phoenix, Arizona – Mesa Airlines, Southwest
  • SAN – San Diego, California – Allegiant Air
  • SAT – San Antonio, Texas – Swift Air LLC, Southwest
  • SFB – Sanford, Florida – Allegiant Air

International non stop flights from El Paso may fly to:

  • MEX – Mexico City, Mexico – Swift Air LLC

El Paso International Airport Passes Rigorous FAA Safety Inspection

El Paso International Airport (EPIA) Passes Annual Federal Aviation Administration (FAA) Airport Certification Inspection with zero discrepancies.

“It is through the hard work and dedication of Airport and ARFF staff year-round that El Paso International Airport is able to provide a first-class, safe and secure facility for airlines and the passengers they serve,” said Monica Lombraña, Director of Aviation, “I am truly proud of what staff has accomplished.”

Every year, the Federal Aviation Administration (FAA) conducts a three-day comprehensive review and rigorous inspection of all commercial airports nationwide to ensure that airports are following national safety standards; successful certification is required for an airport to continue commercial operations.

El Paso International Airport (EPIA) completed its FAA Part 139-Certification and Operations Inspection with zero discrepancies, confirming that EPIA is a safe, efficient and well-run airport.

Included in the FAA Part 139 Inspection is a review of:

·        Airport Emergency Plan (AEP)

·        Aircraft Rescue and Fire Fighting (ARFF) equipment, training, and response times

·        Airport personnel operations and procedures, including self-inspection and maintenance logs

·        Fixed Base Operators (FBO) aircraft fueling procedures and fuel truck safety

·        Evaluation of all airfield markings, lighting and signage

·        Construction Safety

The FAA inspection was led by EPIA Operations and ARFF Divisions.

Frontier Airlines Announces Non-Stop Flights to Denver to Start in 2018

Tuesday the City of El Paso and Frontier Airlines announced new, non-stop flights from El Paso International Airport to Denver International Airport commencing March 8, 2018.

“This is great news. Frontier Airlines decision introduce new, direct flights will open more opportunities for leisure and business travel, which is something El Pasoans have told us they want,” Mayor Dee Margo said.

The new flights to Denver will run four days a week, with connections available to destinations nationwide, as well as connections to Latin America and the Caribbean.

“We have worked tirelessly to bring more non-stop flights to El Paso and the hard work is paying off. The additional direct flights will stimulate travel, tourism and our regional economy,” City Manager Tommy Gonzalez said.

Frontier will operate an Airbus A320 family aircraft on the new route with low introductory fares as well as travel bundles for affordable air travel options.

“We are excited to announce service from another airline that offers additional, affordable options for travelers.  We look forward to the new partnership with Frontier,” said Monica Lombraña, A.A.E., Director of Aviation.

For more information on today’s announcement, please visit Frontier’s website.

United Airlines Expands Service at El Paso International Airport

El Paso International Airport official announced Wednesday that United Airlines will be expanding service to Denver International Airport with an additional non-stop, daily flight commencing April 5, 2017.

“The additional flight to Denver, which is one of United’s and the nation’s major hub airports, will provide our travelers with improved connectivity to both domestic and international destinations,” said Monica Lombraña, Director of Aviation, El Paso International Airport.

Recently, ELP was awarded the 2016 Airport Council International (ACI) Airport Service Quality (ASQ) Award for 2nd place in customer satisfaction for North America, among 42 participating airports in the U.S. and Canada

With the expansion of service, airport officials are building on last year’s numbers. El Paso International Airport provided service to over 2.8 million passengers in 2016, a 1.6 percent increase over the previous year.

United services to Denver are as follows, with the additional flight in red font:

El Paso Departures:                               Denver Departures:

Departs El Paso         7:05 a.m.                           Departs Denver         10:05 a.m.

Arrives Denver          9:01 a.m.                           Arrives El Paso          12:03 a.m.


Departs El Paso         12:40 p.m.                          Departs Denver         1:45 p.m.

Arrives Denver          2:35 p.m.                           Arrives El Paso          3:39 p.m.


Departs El Paso         4:15 p.m.                           Departs Denver         4:00 p.m.

Arrives Denver          6:10 p.m.                           Arrives El Paso          5:45 p.m.


Departs El Paso         6:30 p.m.                           Departs Denver         8:00 p.m.

Arrives Denver          8:25 p.m.                           Arrives El Paso          9:54 p.m.

EPIA Celebrates Holiday Travel Season with Decorations, Entertainment and Shopping

Decorations and entertainment are turning the El Paso International Airport (EPIA) into a festive place for the holiday season.

The airport will welcome about 250,000 passengers, plus thousands of their friends and family members, picking them up or sending them off during the month of December.

In anticipation of this busy holiday travel season, the airport has set out to make it an enjoyable and memorable experience with decorations, live entertainment, shopping and more. The festivities at the airport are intended to compliment holiday activities in downtown at San Jacinto Plaza and WinterFest.

The airport is decorated with Christmas trees and wreaths, and other ornaments making it a welcoming place for passenger departures, arrivals and family and friend reunions.

Outside the airport you will find:image008

  • 75,000 lights decorate trees along Terminal Drive and Convair Road
  • 19,000 lights line the building roof and porte-cochere
  • Ten (10) – 9-foot tall 2-dimensional displays in the shapes of gift boxes, ornaments and stars along Terminal Drive
  • Fifty-three (53) – 4-foot tall ornament wreaths hang through Airway Drive from I-10 to Airport Road and around Terminal Drive

image014Inside the terminal visitors and passengers will see:

  • 30-foot lighted outdoor tree
  • Indoor Decorations
  • 25-foot tall indoor tree with unique, re-purposed and handmade ornaments
  • About 800 feet of garland
  • Nine (9) – 4-foot tall hand decorated wreaths

Around 30 musical ensembles are scheduled to perform between December 7th and December 22nd in the airport’s meeter/greeter area.

Various bands, orchestras, choirs from high schools and middle schools from around the area will perform holiday music for passengers as they arrive. (see schedule below)

For those who still need that special gift, they can get their shopping done at the airport. Galleria Zia Native Arts and The Plaza News and Gift are both located pre-security. Even if visitors are not flying out, they can always drop by and shop.

Gift shops offer local, handmade and unique gift options. After security, shop at the brand new El Paso Marketplace, as well as the Barnett Harley Davidson, El Paso Sun City News, Heritage Book Sellers and CNBC East.

For travelers,  Airport ambassadors will be on duty during peak hours to provide assistance to travelers. Ambassadors will have giveaways and complimentary pictures by the tree.

For more information visit

epia perf1

El Paso International Airport offers Thanksgiving Holiday Travel Tips

El Paso International Airport (ELP) is providing the following tips to people visiting the airport during the Thanksgiving Holiday.

Before You Arrive

  • provides information regarding prohibited items, 3-1-1 Liquids Rule, traveling with gifts and common holiday foods. If in doubt, you can contact the @AskTSA Team on Twitter or Facebook Messenger.
  • Always check with your airlines for the most accurate and up-to-date flight schedules and gate information.


  • It is recommended to arrive approximately two (2) hours prior to your flight’s departure time.
  • Food and Gift shops are available both before and after security. For menus, hours and locations visit


  • Information regarding parking rates, maps, valet parking and reserved parking are available at

Picking Up

  • The cell phone waiting lot located at the corner of Piper and American, provides an area where the public can wait in their vehicle, free of charge, until friends and family members are ready to be picked up curbside. This eliminates the need for circling the airport when picking up passengers at the curb.

El Paso International Airport Opens Service Animal Relief Area

El Paso International Airport (EPIA) has opened a new Service Animal Relief Area located in Concourse B.

The Service Animal Relief Area is conveniently located within the secured area so passengers and their service animals do not have to repeat the TSA screening process to use a facility, especially after arriving or when making a connecting flight.

“We are always looking to expand the amenities for our traveling public and, in this case, their loyal companions too,” said Monica Lombraña, Director of Aviation. “We hope that this helps all travelers enjoy their experience at the El Paso International Airport.”

The new Service Animal Relief Area is enclosed and is equipped with water, ventilation and drainage systems, artificial grass, mock fire hydrant and supplies for disposal of animal waste. This is the airport’s second service animal relief area.

The other is located in the short-term parking lot across from the terminal which includes shade, water, and disposal supplies.

Animals must remain under leash control while in the relief area and all waste must be picked up by animal’s owners. This enhancement complies with the recent federal requirements for airports to provide Service Animal Relief Areas for service animals that accompany passengers.

Those traveling with family pets are also welcome to use relief areas. The policy and pricing for traveling with pets vary by airline, it is recommended that travelers contact their airline ahead of time. With the exception of certified service animals, pets in all other areas of the airport terminal must remain in their kennels and ready for travel.

Signs are posted at both relief areas, and locations can be found in the terminal directory.

For additional information visit:

El Paso International Airport tops in passenger satisfaction

Among participating Texas airports, El Paso International Airport has received a ranking of #1 in 13 categories and has tied for the #1 ranking in one category in terms of Passenger Satisfaction Received for airport performance in the Airport Council International (ACI) Airport Service Quality (ASQ) Passenger Survey, Worldwide Airport Ranking for the fourth quarter of 2015.

The participating Texas Airports include: Austin, Dallas Love Field, Dallas/Fort Worth, El Paso, and San Antonio.

“These results provide direct feedback from our travelers and we value their opinion,” said Jeff Schultes, Deputy Director of Aviation Administration.”

“With the results of this survey we will be able to benchmark among other airports, and recognize our strengths as well as focus on areas of improvement,” Schultes added. This all falls in line with the City’s strategic goal of creating an environment conductive to strong, sustainable economic development; with the key focus on Customer Service.

The ACI ASQ Survey is a customer satisfaction measurement and benching marking service, the same survey is conducted throughout the world by participating airports. EPIA surveyed 350 passengers over the last three months.

ACI ASQ Benchmarking Survey-Texas Airport Rankings: 4th Quarter Calendar Year Survey Results

Summary October-December 2015

Ranked 1st in 13 categories:

  • Overall Satisfaction: Business Travelers
  • Value for Money of parking facilities
  • Availability of baggage carts/trolleys
  • Courtesy and helpfulness of security staff
  • Feeling of being safe and secure
  • Ease of finding your way through airport
  • Value for money of restaurant/eating facilities
  • Internet access/Wi-Fi
  • Availability of washrooms/toilets
  • Cleanliness of washrooms/toilets
  • Comfort of waiting/gate areas
  • Cleanliness of airport terminal

Tied for #1

  • Passport/ID inspection

Ranked 2nd in 12 categories

  • Parking facilities
  • Waiting time in check-in queue/line
  • Efficiency of check-in staff
  • Courtesy and helpfulness of check-in staff
  • Waiting time at passport/personal ID inspection
  • Courtesy and helpfulness of inspection staff
  • Thoroughness of security inspection
  • Waiting time at security inspection
  • Walking distance inside the terminal
  • Business/Executive lounges
  • Speed of baggage delivery
  • Customs inspection

For additional information visit: or call 915-780-4781

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