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Home | Tag Archives: el paso tax office

Tag Archives: el paso tax office

City Reminds Residents: Property Tax Deadline January 31st, Offers Payment Options

The deadline to pay 2017 property taxes is Wednesday, January 31, 2018.

Property tax bills are mailed out every October and the payment is due by January 31st. Taxes become delinquent on February 1st.  Via a news release, city official said “Taxpayers are encouraged to pay before the deadline to avoid delinquent penalties and interest.”

Property tax bills may also be printed by visiting the Tax Office website and selecting “Pay Your Taxes.”  For more information, visit the Tax Office webiste, email the office via citytaxoffice@elpasotexas.gov, or call 212-0106

Payment options include:

  • Online or by phone at 212-0106
    • With credit card (with a 1.98% convenience fee)
    • With e-check
  • By mail – New mailing address
    • City of El Paso Tax Office PO. Box 2992 | El Paso, TX 79999-2992
  • ln person
    • City Tax Office, 221 N. Kansas, Ste. 300 (Wells Fargo Building, 3rd floor)
      • Open Monday – Friday, 7:00 a.m. – 6:00 p.m.
    • County Tax Office locations
    • El Paso Wells Fargo locations (no drive through)
    • Mobile Bank at Central Appraisal Office, 5801 Trowbridge
    • Open January 29, January 30, and January 31, 8:00 a.m. to 5:00 p.m. Must have tax bill. Cash, checks, and money orders accepted.

As a reminder, effective August 1st of 2016, the City of El Paso will NO LONGER accept American Express Credit Cards as a form of payment. The City of El Paso will still accept Visa, MasterCard, and Discover credit cards.

Effective October 1, 2013, current year tax bills with an amount due less than $5 are not being mailed except by owner request per Property Tax Code 31.01 (f).

City of El Paso Tax Office Launches “Ask Laura”

The City of El Paso Tax Office, in partnership with the Purchasing and Strategic Sourcing Department, launched virtual information officer “Ask Laura,” an interactive online avatar on the Tax Office webpage.

“Ask Laura” will assist property taxpayers of El Paso in navigating the Tax Office’s website, provide an instant response to questions, and provide links for additional information.

Customer Service – “Ask Laura” provides users with a unique customer service experience by providing immediate information on topics that include how to pay property taxes online, how to print an online statement, how to set up a payment agreement, how to update mailing addresses or ownership information with the Central Appraisal District, and more.

Efficiency – “Ask Laura” will significantly reduce the amount of time that the Tax Office utilizes in responding to frequently asked questions, thus allowing the staff to be reassigned to other strategic initiatives.

“Ask Laura” is available by visiting the tax office’s webpage.

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