Texas Gas Service continues to connect customers with Utility Bill Help

As many Texans continue facing financial hardship due to the COVID-19 pandemic, Texas Gas Service is encouraging customers to take advantage of energy assistance funds still through local programs Project Bravo and Amistad.

“We know that COVID-19 has brought hardships that many of our customers have never faced before, and we want to make sure our customers know that energy assistance money is still available and needs to be distributed by the end of this year,” said Elizabeth O’Hara, community relations manager. “Even if you’ve never been eligible before, COVID-19 conditions might enable you to receive help.”

Utility officials share that the Low Income Home Energy Assistance Program (LIHEAP), a federally funded program, helps eligible households pay a portion of their home energy costs.

In Texas, the funds are distributed through the Comprehensive Energy Assistance Program (CEAP).

For the local agencies that Texas Gas Services partners with for its customers, click here.  Officials add that it is not a loan, rather money dedicated for utility assistance.

In order to apply for assistance, Texans need to contact a local participating agency. The level of benefit varies according to household income, number of people living in the home, type of residence, type of heating fuel and utility rates. To apply:

Amistad – Visit www.projectamistad.org Amistad’s website or call (915) 298-7307

Project Bravo – Visit Project Bravo’s website or Call (915) 562-4100

Visit www.211Texas.org to be directed to a community agency in your area

Additionally, the Share The Warmth program provides energy assistance to those whose immediate financial resources simply cannot cover their home heating expenses. Find out more information here.

Officials add that a variety of options to make payments or set up alternative payment plans are available to customers who are facing financial difficulties.

Customers should visit www.TexasGasService.com/Cares or call 800-700-2443 to discuss payment arrangements, Monday-Friday, 6 a.m. – 6 p.m, MT.

 For the latest company actions related to COVID-19, visit TexasGasService.com/coronavirus or connect with Texas Gas Service on FacebookTwitterLinkedIn and YouTube for more resources, information and tips.