Officials with Teachers Federal Credit Union (TFCU) warned residents of a fake letter targeting local mortgage loan customers in the El Paso area.
The official-looking mailer, send from Daytona Beach, Florida directs the resident to call a 800 number, complete with a reference number.
The credit union reminds the community of a few precautions they can take to protect themselves from fraud:
- Communication regarding loans and accounts will only be made through official correspondence.
- Do not give out personal information on the phone, through the mail or internet unless you initiated contact through a phone number or email.
- Only contact the credit union directly through the phone numbers listed on the credit union website, www.tfcu.coop, including 915-843-8328 and not on suspicious correspondence.
- If you have further questions or concerns, please speak to a TFCU team member directly at 915-843-8328.