The El Paso Fire Department (EPFD) has received Reaccredited Agency status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program.
The EPFD is one of more than 300 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE). EPFD is also one of 12 fire departments serving a population of over 500,000 with both ISO Class 1 and CFAI accreditation.
CFAI is dedicated to assisting fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation to provide continuous quality improvement and enhancement of service delivery to their communities. The CFAI process is voluntary and provides an agency with an improvement model to assess their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.
Interim Fire Chief Jonathan Killings said El Paso’s achievement of Accredited Agency status “demonstrates our Fire Department’s commitment to provide the highest quality of service to our community.”
“We have also been able to use the CFAI’s process as a proactive mechanism to plan for the future of our department and locate areas where we can improve on the quality of the services we provide to our community.”
EPFD has been an accredited agency since 2012, taking the concepts learned from the continuous improvement model to enhance the level of service delivery to the community. The process has allowed the EPFD to:
- Maintain an ISO Class 1 rating since 2004.
- Assist the 911 Communications Center become the 65th Accredited Center of Excellence in the fire discipline by the International Academies of Emergency Dispatch in 2022.
- Maintain an accredited paramedic training program through the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP) since 2013.
- Achieve accreditation for the Office of Emergency Management through the Emergency Management Accreditation Program (EMAP) in 2019.
- Allow the EPFD maintenance division receive 5 Blue Seal Awards and one honorable mention since 2016.
The EPFD takes great pride as a learning organization and fully embraces the continuous improvement model. The lessons learned through self-assessment to improve service delivery would not be possible without the men and women of the EPFD, the unwavering support from the community, elected officials, and city management.